The presentation of the goods in our online shop is not a legally effective offer, but the customer makes a binding purchase offer through his online order. We accept the purchase offer by express order confirmation by e-mail or by delivery of the ordered goods. An e-mail with which we only confirm receipt of the order is not yet a binding acceptance of the purchase offer.
We are entitled to make partial deliveries – insofar as this is reasonable for the customer – which we can invoice separately in each case.
If the customer is a consumer, he has the legal claims in the case of a defect.
If the customer is not a consumer, this shall apply additionally:
Subsequent performance shall be effected at our discretion by elimination of the defect or new delivery.
We shall be liable without limitation for intent, gross negligence, the absence of a guaranteed quality, personal injury and in accordance with the Product Liability Act.
In the event of a slightly negligent breach of material contractual obligations (in particular the obligation to deliver on time and free of defects), our liability shall be limited to the foreseeable damage typical of the contract.
Our liability for the slightly negligent breach of nonessential contractual obligations is excluded.
The above provisions shall apply accordingly to our liability for the reimbursement of futile expenses.
If the customer is a consumer, the statutory provisions shall apply.
If the customer is not a consumer:
The limitation period for claims of the customer due to a defect is one year. This does not apply if longer periods are mandatory. This shall also not apply to claims for damages and reimbursement of expenses which are directed towards compensation for bodily injury or damage to health or are based on intent or gross negligence.
The responsible consumer arbitration board is:
General Consumer Mediation Board of the Centre for Mediation e.V.
Straßburger Straße 8
77694 Kehl am Rhein